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howto:extend_trial [2026/06/20 22:26]
216.73.216.49 old revision restored (2026/03/22 02:17)
howto:extend_trial [2026/06/21 02:08] (current)
216.73.217.112 old revision restored (2026/06/20 23:10)
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 You may need to extend a trial subscription for a couple of reasons: You may need to extend a trial subscription for a couple of reasons:
  
-  * The customer will be sending the product back+  * The customer will be [[howto:rma|sending the product back]]
   * There have been shipping delays   * There have been shipping delays
  
-1.  Open the customer record +1.  Open the customer record and click to the **Continuity** tab. Click on the **Purchase** name. 
 + 
 +2.  Set the **Next Bill Date** field to 2 weeks in the future. Click **Update Purchase**. 
 + 
 +{{:howto:next_bill_date.png|}}
howto/extend_trial.1781994393.txt.gz · Last modified: 2026/06/20 22:26 by 216.73.216.49