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howto:refund [2026/05/06 14:10] 216.73.217.110 old revision restored (2026/02/04 07:30) |
howto:refund [2026/05/06 17:17] (current) 216.73.217.110 old revision restored (2026/05/06 14:15) |
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| __We will only issue a direct refund if:__ | __We will only issue a direct refund if:__ | ||
| - | 1. | + | * The customer is using buzzwords. |
| - | + | | |
| - | 2. The customer has accepted an offer to keep the product instead of returning it. | + | * The customer wants to cancel and the order is in //Hold// status and has not yet shipped. |
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| //For example:// | //For example:// | ||
| - | //Charge for bottle 1 = 89.47// | + | Charge for bottle 1 = 89.47 |
| - | //Charge for bottle 2 = 89.47// | + | |
| //If you are refunding both charges, minus $9 restocking fee per bottle, the total refund amount is $160.94 (80.47 x 2). The refund should look like this:// | //If you are refunding both charges, minus $9 restocking fee per bottle, the total refund amount is $160.94 (80.47 x 2). The refund should look like this:// | ||
| - | //Charge for bottle 1 = 89.47 > Refund amount: | + | Charge for bottle 1 = 89.47 > Refund amount: |
| - | //Charge for bottle 2 = 89.47 > Refund amount: | + | |
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