Differences

This shows you the differences between two versions of the page.

--- howto:refund [2026/05/06 14:16]
216.73.217.110 old revision restored (2026/03/22 02:20)
+++ howto:refund [2026/05/06 17:17] (current)
216.73.217.110 old revision restored (2026/05/06 14:15)
@@ Line 3: / Line 3: @@
 __We will only issue a direct refund if:__
-.  The customer is using buzzwords.
+  * The customer is using buzzwords.
+  * The customer has accepted an offer to keep the product instead of returning it.
-.  The customer has accepted an offer to keep the product instead of returning it.
+  * The customer wants to cancel and the order is in //Hold// status and has not yet shipped.
-.  The order is in //Hold// status and has not yet shipped.
 ---

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