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- | Here are some steps to check their returns. | + | Here are steps to check their returns. |
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- | **__Warehouse #__1 : FFP Fulfillment (Fulfillment.com / Fulfillment.com_V2)** | + | |
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- | **Open FFP's Return tracker: | + | |
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- | [[https:// | + | |
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- | CTRL+F to search, you can use some information available on KNK. | + | |
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- | * Order number | + | |
- | * Issued RMA | + | |
- | * First name Initial + Last name + City abbreviation (eg. K. Smith NM) | + | |
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- | **Talk Tracks:** | + | |
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- | **A.** __Customer returned the items for refund__ | + | |
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- | **RETURNED: | + | |
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- | **NOT YET RETURNED:** //"I do not see any record that the items has been returned. As promised we will process your refund once we received the items back. It could take 10-15 banking days." -- __**OR**__ [[reasons: | + | |
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- | __**B.** Customer returned the trial items to opt out of the program__ | + | |
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- | **RETURNED: | + | |
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- | **NOT YET RETURNED:** //"I do not see record that the items has been returned. As promised we will cancel your subscription once we received the items back. We did extend your trial last time you called/ | + | |
+ | **FFP Fulfillment (Fulfillment.com / Fulfillment.com_V2)** |