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howto:return_status [2026/02/04 04:38]
216.73.216.182 old revision restored (2025/11/05 03:02)
howto:return_status [2026/02/04 05:57] (current)
216.73.216.182 old revision restored (2025/12/20 07:13)
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-====== How to see the status of a return ======+======== CHECK RETURN STATUS =======
  
-If a product has been sent to our returns facility, it will be tracked in //**FAFS**//. This will not tell you whether the refund has been issued yetonly whether it has arrived. Check the CRM to see if a refund has been issued.+Even it is still not beyond the promised ETAcustomer might contact to check the return status.
  
-Refunds are only issued automatically within 5 business days for shipments that included an RMA number. It may take an additional 2-3 days for the refund to appear on the bank statement. 
  
-1.  Login to **//FAFS//**.+Here are steps to check their returns.
  
-  Link: [[http://fafs.us/]] +**FFP Fulfillment (Fulfillment.com Fulfillment.com_V2)**
-  * Login: GoldINK +
-  * Password: Media123! +
- +
-2 Click **Reporting > Warehouse Return Detail Report**.  +
- +
-3.  Set your **Start Date** and **End Date**. +
- +
-{{:howto:fafs.png|}} +
- +
-4.  Click **Search**. +
- +
-You can search this page by name or order number. +
howto/return_status.txt · Last modified: 2026/02/04 05:57 by 216.73.216.182