Differences

This shows you the differences between two versions of the page.

--- howto:return_status [2025/06/16 02:08]
20.171.207.218 old revision restored (2025/05/22 17:31)
+++ howto:return_status [2025/06/16 02:39] (current)
20.171.207.218 old revision restored (2020/01/06 19:00)
@@ Line 1: / Line 1: @@
-======== CHECK RETURN STATUS =======
+How to see the status of a return
-Even it is still not beyond the promised ETA, customer might contact to check the return status.
-Here are steps to check their returns.
-**__Warehouse #__1 : FFP Fulfillment (Fulfillment.com / Fulfillment.com_V2)**
-**Open FFP's Return tracker:**
-[[https://docs.google.com/spreadsheets/d/1vsJ9Ss2TyLZdaYaJO5Jh0vQRDcCEe6i6IbXS7QKqcGk/edit#gid=0]]
-CTRL+F to search, you can use some information available on KNK.
-  * Order number
-  * Issued RMA
-  * First name Initial + Last name + City abbreviation (eg. K. Smith NM)
-//
-**If no record found**//
-  * Return for refund
-**Talk Track:** // hahhajhahahhaha //

Dial Customer Solutions Internal CS Wiki