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--- howto:return_status [2026/05/06 13:57]
216.73.217.110 old revision restored (2026/03/22 00:21)
+++ howto:return_status [2026/06/21 00:30] (current)
216.73.217.112 old revision restored (2026/06/20 22:04)
@@ Line 1: / Line 1: @@
-====== How to see the status of a return ======
+======== CHECK RETURN STATUS =======
-If a product has been sent to our returns facility, it will be tracked in //**FAFS**//. This will not tell you whether the refund has been issued yet, only whether it has arrived. Check the CRM to see if a refund has been issued.
+Even it is still not beyond the promised ETA, customer might contact to check the return status.
-Refunds are only issued automatically within 5 business days for shipments that included an RMA number. It may take an additional 2-3 days for the refund to appear on the bank statement.
-.  Login to **//FAFS//**.
+Here are steps to check their returns.
-  * Link: [[http://fafs.us/]]
+**__Ware house #__1 : FFP Fulfillment (Fulfillment.com / Fulfillment.com_V2)**
-  * Login: GoldINK
-  * Password: Media123!
-.  Click **Reporting > Warehouse Return Detail Report**.
+**Open FP's Return or RMA tracker:**
-.  Set your **Start Date** and **End Date**.
+[[https://docs.google.com/spreadsheets/d/1vsJ9Ss2TyLZdaYaJO5Jh0vQRDcCEe6i6IbXS7QKqcGk/edit#gid=0]]
-{{:howto:fafs.png|}}
-.  Click **Search**.
-You can search this page by name or order number.

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