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howto:rma
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| Both sides previous revision Previous revision Next revision | Previous revision | ||
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howto:rma [2025/11/08 03:22] 66.249.75.70 old revision restored (2020/01/08 21:37) |
howto:rma [2025/11/23 11:57] (current) 66.249.77.75 old revision restored (2025/07/04 16:11) |
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| 2. Select the items to be returned. | 2. Select the items to be returned. | ||
| - | __If the customer is in the Trial and has not been billed:__ Leave the **Issue refund** option unchecked. Make sure to [[howto: | + | __If the customer is in the Trial and has not been billed:__ Leave the **Issue refund** option unchecked. |
| __If the customer is returning the item(s) for a refund:__ Check **Issue refund** and enter the refund amount (remember to deduct the $9 restocking fee). | __If the customer is returning the item(s) for a refund:__ Check **Issue refund** and enter the refund amount (remember to deduct the $9 restocking fee). | ||
| Line 18: | Line 18: | ||
| The customer will be sent an email with RMA instructions. You may also provide the RMA number and instructions now: | The customer will be sent an email with RMA instructions. You may also provide the RMA number and instructions now: | ||
| - | **Talk Track:** //Please clearly mark your RMA number on both the inside and outside of the package. We also recommend obtaining a tracking number for the shipment. Send to:// | + | Please clearly mark your RMA number on both the inside and outside of the package. We also recommend obtaining a tracking number for the shipment. Send to: |
| - | 850 E Lime St. | + | 850 E Lime St. |
| - | | + | Suite 2001 |
| - | | + | Tarpon Springs, FL, 34688 |
| - | //Refunds will be issued within 5 days of delivery at our returns center.// | + | Refunds will be issued within 5 days of delivery at our returns center. |
howto/rma.1762572149.txt.gz · Last modified: 2025/11/08 03:22 by 66.249.75.70
