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qa:overview
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| - | ====== Quality Overview ====== | ||
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| - | Our Quality program is intended to give agents a guideline for interacting with customers. | ||
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| - | Adherence to Process | ||
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| - | Phone Manner | ||
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| - | Active Listening | ||
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| - | Silence and Hold | ||
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| - | Irate Customers | ||
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qa/overview.1751689211.txt.gz ยท Last modified: 2025/07/05 04:20 by 216.73.217.3
