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--- reasons:damaged [2025/09/16 14:41]
216.73.216.115 old revision restored (2025/07/06 08:38)
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-====== My order arrived damaged or an item was missing ======
-If a customer complains about a missing or damaged item then we will replace it.
-You may [[howto:extend_trial|extend their trial]] and [[howto:reship|reship the item]] in question. Always notify management if a customer reports an incorrect order.
-**Talk Track:** //I am happy to extend your trial and replace the missing/damaged item, it will be shipped out right away.//

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