Differences

This shows you the differences between two versions of the page.

--- reasons:damaged [2026/05/06 14:12]
216.73.217.110 old revision restored (2026/03/22 00:26)
+++ reasons:damaged [2026/05/06 17:24] (current)
216.73.217.110 old revision restored (2026/05/06 14:16)
@@ Line 3: / Line 3: @@
 If a customer complains about a missing or damaged item then we will replace it.
-You may [[howto:extend_trial|extend their trial]] and [[howto:reship|reship the item]] in question. Always notify management if a customer reports an incorrect order.
+You may [[howto:extend_trial|extend their trial]] and [[howto:reship|reship the item]] in question.
 **Talk Track:** //I am happy to extend your trial and replace the missing/damaged item, it will be shipped out right away.//

Dial Customer Solutions Internal CS Wiki