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--- reasons:damaged [2026/09/15 12:04]
2a03:2880:f806:25:: old revision restored (2025/09/16 14:39)
+++ reasons:damaged [2026/09/16 17:12] (current)
2a03:2880:f806:32:: old revision restored (2025/09/16 14:39)
@@ Line 3: / Line 3: @@
 If a customer complains about a missing or damaged item then we will replace it.
-You may [[howto:extend_trial|extend their trial]] and [[howto:reship|reship the item]] in question. Always notify management if a customer reports an incorrect order.
+You may [[howto:extend_trial|extend their trial]] and [[howto:reship|reship the item]] in question.
-**Talk Track:** //I am happy to extend your trial and replace the missing/damaged item, it will be shipped out right away.//

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