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reasons:delivery
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| - | ====== Where is my delivery? ====== | ||
| - | The first thing you should do is [[howto: | ||
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| - | __If the tracking information shows undeliverable: | ||
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| - | Confirm the shipping address. If there was an error, you can [[howto: | ||
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| - | **Talk Track:** //I'm looking into the tracking information here and it appears that the package could not be delivered. Can I please confirm your shipping address? I will be able to ship out a replacement order as a one-time courtesy.// | ||
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| - | __If the tracking information shows delivered: | ||
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| - | Encourage the customer to check with family members and neighbors to see if they have the package. If not, we can [[howto: | ||
