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reasons:delivery
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reasons:delivery [2025/09/16 19:04] 216.73.216.115 old revision restored (2024/09/17 04:49) |
reasons:delivery [2025/11/05 08:01] (current) 216.73.216.151 old revision restored (2025/07/05 10:32) |
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| Confirm the shipping address. If there was an error, you can [[howto: | Confirm the shipping address. If there was an error, you can [[howto: | ||
| - | **Talk Track:** //I'm looking into the tracking information here and it appears that the package could not be delivered. Can I please confirm your shipping address? | + | **Talk Track:** //I'm looking into the tracking information here and it appears that the package could not be delivered. Can I please confirm your shipping address? I will be able to ship out a replacement order as a one-time courtesy.// |
| __If the tracking information shows delivered: | __If the tracking information shows delivered: | ||
| Encourage the customer to check with family members and neighbors to see if they have the package. If not, we can [[howto: | Encourage the customer to check with family members and neighbors to see if they have the package. If not, we can [[howto: | ||
| - | |||
| - | **Talk Track:** //I'm looking into the tracking information here and it appears that the package was delivered successfully. Can I please confirm your shipping address? Okay, that matches our records. Is it possible that another member of your household or a neighbor picked up the package? That's okay, we can reship your order as a one-time courtesy.// | ||
reasons/delivery.1758049462.txt.gz · Last modified: 2025/09/16 19:04 by 216.73.216.115
