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reasons:did_not_receive [2026/02/04 06:09] 216.73.216.182 old revision restored (2025/11/05 06:12) |
reasons:did_not_receive [2026/02/04 06:09] (current) 216.73.216.182 old revision restored (2025/11/05 06:36) |
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| __If the item was delivered: | __If the item was delivered: | ||
| - | **Talk Track:** //I checked the tracking number for your order with USPS/UPS and it is showing that the package was delivered successfully to your address. Perhaps it was picked up by another member of the household or a neighbor - I suggest asking around. If you can locate the package, we do have a 30 day return policy. To avoid any charges, we really do need to have the merchandise returned to us.// | + | **Talk Track:** //I checked the tracking number for your order with USPS/UPS and it is showing that the package was delivered successfully to your address |
| __If the item has not been delivered: | __If the item has not been delivered: | ||
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| ===== If the customer wants the order: ===== | ===== If the customer wants the order: ===== | ||
| - | __If the item was delivered:__ | + | Encourage |
| - | Encourage the customer to check with family members and neighbors to see if they have the package. If not, [[howto: | ||
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| - | **Talk Track:** //I checked// | ||
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| - | __If the item has not been delivered: | ||
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| - | [[howto: | ||