Differences

This shows you the differences between two versions of the page.

--- reasons:did_not_receive [2025/09/16 18:51]
216.73.216.115 old revision restored (2025/07/05 02:41)
+++ reasons:did_not_receive [2025/09/17 00:28] (current)
216.73.216.115 old revision restored (2025/09/16 19:04)
@@ Line 17: / Line 17: @@
 ===== If the customer wants the order: =====
-__If the item was delivered:__
+Follow [[reasons:delivery|the process for finding the delivery]] and potentially [[howto:reship|reship]].
-Encourage the customer to check with family members and neighbors to see if they have the package. If not, [[howto:reship|we can reship]] as a one time courtesy.
-**Talk Track:** //I checked//
-__If the item has not been delivered:__
-[[howto:reship|We can reship]] as a one time courtesy.

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