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reasons:did_not_receive
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| Both sides previous revision Previous revision Next revision | Previous revision | ||
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reasons:did_not_receive [2025/09/16 19:04] 216.73.216.115 old revision restored (2025/07/05 02:56) |
reasons:did_not_receive [2025/11/05 10:51] (current) 216.73.216.151 old revision restored (2025/11/05 06:34) |
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| - | ====== I never received my shipment ====== | + | ====== I never received my shipment |
| - | The first thing you should do is [[howto: | + | The first thing you should do is [[howto: |
| - | + | ||
| - | ===== If the customer does not want the order: ===== | + | |
| - | + | ||
| - | If they can locate the package, they can [[howto: | + | |
| __If the item was delivered: | __If the item was delivered: | ||
| Line 14: | Line 10: | ||
| **Talk Track:** //Your order is already in transit and it is too late to cancel the shipment. Don't worry, We do have a 30 day return policy and will be happy to issue you a refund upon return of the merchandise.// | **Talk Track:** //Your order is already in transit and it is too late to cancel the shipment. Don't worry, We do have a 30 day return policy and will be happy to issue you a refund upon return of the merchandise.// | ||
| - | |||
| - | ===== If the customer wants the order: ===== | ||
| - | |||
| - | __If the item was delivered: | ||
| - | |||
| - | Encourage the customer to check with family members and neighbors to see if they have the package. If not, [[howto: | ||
| - | |||
| - | **Talk Track:** // | ||
| - | |||
| - | __If the item has not been delivered: | ||
| - | |||
| - | [[howto: | ||
reasons/did_not_receive.1758049462.txt.gz · Last modified: 2025/09/16 19:04 by 216.73.216.115
