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reasons:did_not_receive
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reasons:did_not_receive [2026/03/22 01:02] 216.73.216.145 old revision restored (2026/03/06 04:50) |
reasons:did_not_receive [2026/05/07 14:21] (current) 216.73.217.110 old revision restored (2026/05/06 14:18) |
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| __If the item was delivered: | __If the item was delivered: | ||
| - | **Talk Track:** //I checked the tracking number for your order with USPS/UPS and it is showing that the package was delivered successfully to your address | + | **Talk Track:** //I checked the tracking number for your order with USPS/UPS and it is showing that the package was delivered successfully to your address. Perhaps it was picked up by another member of the household or a neighbor - I suggest asking around. If you can locate the package, we do have a 30 day return policy. To avoid any charges, we really do need to have the merchandise returned to us.// |
| __If the item has not been delivered: | __If the item has not been delivered: | ||
| Line 19: | Line 19: | ||
| __If the item was delivered: | __If the item was delivered: | ||
| - | Encourage the customer to check with family members and neighbors to see if they have the package. If not, [[reasons:reship|we can reship]] as a one time courtesy. | + | Encourage the customer to check with family members and neighbors to see if they have the package. If not, [[howto:reship|we can reship]] as a one time courtesy. |
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| + | **Talk Track:** //I checked// | ||
| __If the item has not been delivered: | __If the item has not been delivered: | ||
| [[howto: | [[howto: | ||
reasons/did_not_receive.1774141332.txt.gz · Last modified: 2026/03/22 01:02 by 216.73.216.145
