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reasons:did_not_receive [2026/05/06 14:12] 216.73.217.110 old revision restored (2026/03/22 01:02) |
reasons:did_not_receive [2026/05/07 14:21] (current) 216.73.217.110 old revision restored (2026/05/06 14:18) |
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| __If the item was delivered: | __If the item was delivered: | ||
| - | **Talk Track:** //I checked the tracking number for your order with USPS/UPS and it is showing that the package was delivered successfully to your address | + | **Talk Track:** //I checked the tracking number for your order with USPS/UPS and it is showing that the package was delivered successfully to your address. Perhaps it was picked up by another member of the household or a neighbor - I suggest asking around. If you can locate the package, we do have a 30 day return policy. To avoid any charges, we really do need to have the merchandise returned to us.// |
| __If the item has not been delivered: | __If the item has not been delivered: | ||
| Line 21: | Line 21: | ||
| Encourage the customer to check with family members and neighbors to see if they have the package. If not, [[howto: | Encourage the customer to check with family members and neighbors to see if they have the package. If not, [[howto: | ||
| - | **Talk Track:** // | + | **Talk Track: |
| __If the item has not been delivered: | __If the item has not been delivered: | ||
| [[howto: | [[howto: | ||