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reasons:did_not_receive
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reasons:did_not_receive [2026/08/05 02:17] 216.73.216.146 old revision restored (2026/05/06 14:18) |
reasons:did_not_receive [2026/08/07 00:53] (current) 216.73.217.84 old revision restored (2026/08/05 02:28) |
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| __If the item was delivered: | __If the item was delivered: | ||
| - | **Talk Track:** //I checked the tracking number for your order with USPS/UPS and it is showing that the package was delivered successfully to your address. Perhaps it was picked up by another member of the household or a neighbor - I suggest asking around. If you can locate the package, we do have a 30 day return policy. To avoid any charges, we really do need to have the merchandise returned to us.// | + | **Talk Track:** //I checked the tracking number for your order with USPS/UPS and it is showing that the package was delivered successfully to your address |
| __If the item has not been delivered: | __If the item has not been delivered: | ||
| Line 19: | Line 19: | ||
| __If the item was delivered: | __If the item was delivered: | ||
| - | Encourage the customer to check with family members and neighbors to see if they have the package. If not, [[howto:reship|we can reship]] as a one time courtesy. | + | Encourage the customer to check with family members and neighbors to see if they have the package. If not, [[reasons:reship|we can reship]] as a one time courtesy. |
| - | + | ||
| - | **Talk Track:** //I checked// | + | |
| __If the item has not been delivered: | __If the item has not been delivered: | ||
| [[howto: | [[howto: | ||
reasons/did_not_receive.1785896230.txt.gz · Last modified: 2026/08/05 02:17 by 216.73.216.146
