Dial Customer Solutions Internal CS Wiki

User Tools

Site Tools

Trace: • shipping_cost • mid_shutdown • cancel • damaged • fraudalert • manager • told_refund • extend_trial • start • cancel_order
start

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
start [2026/03/21 22:59]
216.73.216.145 old revision restored (2026/02/19 03:41) 		start [2026/03/21 22:59] (current)
216.73.216.145 old revision restored (2026/02/17 03:54)
Line 10: Line 10:
  
 Start here to understand how our customer service organization works: Start here to understand how our customer service organization works:
 +   
 +  
   * [[general:basic_call_flow|Basic Call Flow]]   * [[general:basic_call_flow|Basic Call Flow]]
   * [[general:managing_call_backs|Managing Call Backs]]   * [[general:managing_call_backs|Managing Call Backs]]
Line 95: Line 96:
 **Admin:** **Admin:**
      
-  * [[admin : todo_list | DCS Admin To-do List+
   * [[admin:add_chargebacks_sheet|How to add recent chargebacks to the CB spreadsheet]]   * [[admin:add_chargebacks_sheet|How to add recent chargebacks to the CB spreadsheet]]
   * [[admin:chargebacks|How to process chargebacks from the CB spreadsheet]]   * [[admin:chargebacks|How to process chargebacks from the CB spreadsheet]]
Line 107: Line 108:
   * [[admin: mid_delete | MIDs/Gateway Pause and Delete ]]   * [[admin: mid_delete | MIDs/Gateway Pause and Delete ]]
   * [[admin:create_management_report|Create weekly report for Management]]   * [[admin:create_management_report|Create weekly report for Management]]
 +  * [[admin: todo_list | DCS Admin To-do List]]
  
  
start.txt · Last modified: 2026/03/21 22:59 by 216.73.216.145

Page Tools

Donate Powered by PHP Valid HTML5 Valid CSS Driven by DokuWiki