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start [2025/09/16 13:01]
216.73.216.115 old revision restored (2025/05/30 00:49) 		start [2025/09/18 13:24] (current)
216.244.66.226 old revision restored (2024/09/16 07:01)
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   * [[general:subscription_model_overview|Subscription Model Overview]]   * [[general:subscription_model_overview|Subscription Model Overview]]
   * [[general:making_offers|Making Offers]]   * [[general:making_offers|Making Offers]]
-  * [[general:products | Product Overview 2023]] 
   * [[general:product_overview|Product Overview]]   * [[general:product_overview|Product Overview]]
   * [[general:chargebacks|Charge backs]]   * [[general:chargebacks|Charge backs]]
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   * [[tips:no_rma|Unable to generate an RMA because order is Pending]]   * [[tips:no_rma|Unable to generate an RMA because order is Pending]]
   * [[tips:failed_refund|Error message appears when issuing a refund]]   * [[tips:failed_refund|Error message appears when issuing a refund]]
-  * [[tips: discounts | Offers for Discount]] 
   * [[tips:mids|List of inactive MIDs]]   * [[tips:mids|List of inactive MIDs]]
   * [[admin: mids | List of Active MIDs]]   * [[admin: mids | List of Active MIDs]]
- 
  
 **Reasons for the call:** **Reasons for the call:**
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   * [[reasons:change_address|I need to change the address for my order]]   * [[reasons:change_address|I need to change the address for my order]]
   * [[reasons:told_refund|I was told I was getting a refund]]   * [[reasons:told_refund|I was told I was getting a refund]]
 +  * [[reasons:change_frequencyV2 | I want to change how often I get the product]]
   * [[reasons:manager|Wants to speak with a manager or supervisor]]   * [[reasons:manager|Wants to speak with a manager or supervisor]]
   * [[reasons:cannot_order|I am having trouble ordering online]]   * [[reasons:cannot_order|I am having trouble ordering online]]
   * [[reasons:damaged|My order arrived damaged or an item was missing]]   * [[reasons:damaged|My order arrived damaged or an item was missing]]
   * [[reasons:changecard|I already ordered but want to change to a different card]]   * [[reasons:changecard|I already ordered but want to change to a different card]]
-  +  * [[reasons:reactivate | I want to reactivate my subscription ]]
  
 **Talk Tracks:** **Talk Tracks:**
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 **Admin:** **Admin:**
 +  
 +  * [[admin : todo_list | DCS Admin To-do List
 +  * [[admin:add_chargebacks_sheet|How to add recent chargebacks to the CB spreadsheet]]
 +  * [[admin:chargebacks|How to process chargebacks from the CB spreadsheet]]
   * [[ admin: returns | How to process RMA or returns]]   * [[ admin: returns | How to process RMA or returns]]
-  * [[How to process chargebacks from the CB spreadsheet]] 
-  * [[How to add recent chargebacks to the CB spreadsheet]] 
-  * [[ admin: invalid | Fix invalid addresses ]]  
   * [[howto:blacklist|How to blacklist a customer]]   * [[howto:blacklist|How to blacklist a customer]]
   * [[admin:upload_cancel_report|How to Upload the daily cancel report]]   * [[admin:upload_cancel_report|How to Upload the daily cancel report]]
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   * [[admin: mid_reroute | MIDs/Gateway Routing ]]   * [[admin: mid_reroute | MIDs/Gateway Routing ]]
   * [[admin: mid_delete | MIDs/Gateway Pause and Delete ]]   * [[admin: mid_delete | MIDs/Gateway Pause and Delete ]]
-  * [[admin: mid_addKNK | Add MIDs to Konnektive ]] 
-  * [[admin: mid_testKNK | Testing the new MIDs in Konnektive]] 
-  * [[admin: mid_addVX | Add MIDs to Vault X Portal]] 
-  * [[admin : mid_cb360 | Add MIDs to CB360 Portal ]] 
   * [[admin:create_management_report|Create weekly report for Management]]   * [[admin:create_management_report|Create weekly report for Management]]
  
Line 124: Line 119:
   * <del>[[reasons:change_frequency|I want to change how often I get the product]] </del>     * <del>[[reasons:change_frequency|I want to change how often I get the product]] </del>  
   * <del>[[ archive: old_products | Old products ]]</del>   * <del>[[ archive: old_products | Old products ]]</del>
-  * <del>[[admin:add_chargebacks_sheet|How to add recent chargebacks to the CB spreadsheet]]</del>   
-  * <del>[[admin:chargebacks|How to process chargebacks from the CB spreadsheet]]</del> 
    
  
start.1758027718.txt.gz · Last modified: 2025/09/16 13:01 by 216.73.216.115

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