Dial Customer Solutions Internal CS Wiki

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start [2025/09/16 13:02]
216.73.216.115 old revision restored (2025/07/04 06:32) 		start [2025/09/18 13:24] (current)
216.244.66.226 old revision restored (2024/09/16 07:01)
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 Start here to understand how our customer service organization works: Start here to understand how our customer service organization works:
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   * [[general:basic_call_flow|Basic Call Flow]]   * [[general:basic_call_flow|Basic Call Flow]]
   * [[general:managing_call_backs|Managing Call Backs]]   * [[general:managing_call_backs|Managing Call Backs]]
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 **Admin:** **Admin:**
      
 +  * [[admin : todo_list | DCS Admin To-do List
   * [[admin:add_chargebacks_sheet|How to add recent chargebacks to the CB spreadsheet]]   * [[admin:add_chargebacks_sheet|How to add recent chargebacks to the CB spreadsheet]]
   * [[admin:chargebacks|How to process chargebacks from the CB spreadsheet]]   * [[admin:chargebacks|How to process chargebacks from the CB spreadsheet]]
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   * [[admin: mid_delete | MIDs/Gateway Pause and Delete ]]   * [[admin: mid_delete | MIDs/Gateway Pause and Delete ]]
   * [[admin:create_management_report|Create weekly report for Management]]   * [[admin:create_management_report|Create weekly report for Management]]
-  * [[admin: todo_list | DCS Admin To-do List]] 
  
  
start.1758027726.txt.gz · Last modified: 2025/09/16 13:02 by 216.73.216.115

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