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start [2026/01/07 05:47]
216.244.66.226 old revision restored (2025/12/26 07:06) 		start [2026/02/02 18:57] (current)
216.244.66.226 old revision restored (2025/12/28 17:31)
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   * [[tips:no_rma|Unable to generate an RMA because order is Pending]]   * [[tips:no_rma|Unable to generate an RMA because order is Pending]]
   * [[tips:failed_refund|Error message appears when issuing a refund]]   * [[tips:failed_refund|Error message appears when issuing a refund]]
-  * [[tips: discounts | Offers for Discount]] 
   * [[tips:mids|List of inactive MIDs]]   * [[tips:mids|List of inactive MIDs]]
   * [[admin: mids | List of Active MIDs]]   * [[admin: mids | List of Active MIDs]]
Line 73: Line 72:
   * [[reasons:change_address|I need to change the address for my order]]   * [[reasons:change_address|I need to change the address for my order]]
   * [[reasons:told_refund|I was told I was getting a refund]]   * [[reasons:told_refund|I was told I was getting a refund]]
 +  * [[reasons:change_frequencyV2 | I want to change how often I get the product]]
   * [[reasons:manager|Wants to speak with a manager or supervisor]]   * [[reasons:manager|Wants to speak with a manager or supervisor]]
   * [[reasons:cannot_order|I am having trouble ordering online]]   * [[reasons:cannot_order|I am having trouble ordering online]]
   * [[reasons:damaged|My order arrived damaged or an item was missing]]   * [[reasons:damaged|My order arrived damaged or an item was missing]]
   * [[reasons:changecard|I already ordered but want to change to a different card]]   * [[reasons:changecard|I already ordered but want to change to a different card]]
-  +  * [[reasons:reactivate | I want to reactivate my subscription ]]
  
 **Talk Tracks:** **Talk Tracks:**
Line 96: Line 96:
  
 **Admin:** **Admin:**
 +  
 + 
 +  * [[admin:add_chargebacks_sheet|How to add recent chargebacks to the CB spreadsheet]]
 +  * [[admin:chargebacks|How to process chargebacks from the CB spreadsheet]]
   * [[ admin: returns | How to process RMA or returns]]   * [[ admin: returns | How to process RMA or returns]]
   * [[ admin: invalid | Fix invalid addresses ]]    * [[ admin: invalid | Fix invalid addresses ]] 
Line 105: Line 109:
   * [[admin: mid_reroute | MIDs/Gateway Routing ]]   * [[admin: mid_reroute | MIDs/Gateway Routing ]]
   * [[admin: mid_delete | MIDs/Gateway Pause and Delete ]]   * [[admin: mid_delete | MIDs/Gateway Pause and Delete ]]
-  * [[admin: mid_addKNK | Add MIDs to Konnektive ]] 
-  * [[admin: mid_testKNK | Testing the new MIDs in Konnektive]] 
-  * [[admin: mid_addVX | Add MIDs to Vault X Portal]] 
-  * [[admin : mid_cb360 | Add MIDs to CB360 Portal ]] 
   * [[admin:create_management_report|Create weekly report for Management]]   * [[admin:create_management_report|Create weekly report for Management]]
  
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   * <del>[[reasons:change_frequency|I want to change how often I get the product]] </del>     * <del>[[reasons:change_frequency|I want to change how often I get the product]] </del>  
   * <del>[[ archive: old_products | Old products ]]</del>   * <del>[[ archive: old_products | Old products ]]</del>
-  * <del>[[admin:add_chargebacks_sheet|How to add recent chargebacks to the CB spreadsheet]]</del>   
-  * <del>[[admin:chargebacks|How to process chargebacks from the CB spreadsheet]]</del> 
    
  
start.1767764878.txt.gz · Last modified: 2026/01/07 05:47 by 216.244.66.226

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