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start [2026/01/12 21:53]
216.244.66.226 old revision restored (2025/11/05 02:36) 		start [2026/02/02 18:57] (current)
216.244.66.226 old revision restored (2025/12/28 17:31)
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 Start here to understand how our customer service organization works: Start here to understand how our customer service organization works:
-   +
-  +
   * [[general:basic_call_flow|Basic Call Flow]]   * [[general:basic_call_flow|Basic Call Flow]]
   * [[general:managing_call_backs|Managing Call Backs]]   * [[general:managing_call_backs|Managing Call Backs]]
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   * [[general:subscription_model_overview|Subscription Model Overview]]   * [[general:subscription_model_overview|Subscription Model Overview]]
   * [[general:making_offers|Making Offers]]   * [[general:making_offers|Making Offers]]
 +  * [[general:products | Product Overview 2023]]
   * [[general:product_overview|Product Overview]]   * [[general:product_overview|Product Overview]]
   * [[general:chargebacks|Charge backs]]   * [[general:chargebacks|Charge backs]]
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   * [[tips:mids|List of inactive MIDs]]   * [[tips:mids|List of inactive MIDs]]
   * [[admin: mids | List of Active MIDs]]   * [[admin: mids | List of Active MIDs]]
 +
  
 **Reasons for the call:** **Reasons for the call:**
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 **Admin:** **Admin:**
      
 + 
   * [[admin:add_chargebacks_sheet|How to add recent chargebacks to the CB spreadsheet]]   * [[admin:add_chargebacks_sheet|How to add recent chargebacks to the CB spreadsheet]]
   * [[admin:chargebacks|How to process chargebacks from the CB spreadsheet]]   * [[admin:chargebacks|How to process chargebacks from the CB spreadsheet]]
   * [[ admin: returns | How to process RMA or returns]]   * [[ admin: returns | How to process RMA or returns]]
 +  * [[ admin: invalid | Fix invalid addresses ]] 
   * [[howto:blacklist|How to blacklist a customer]]   * [[howto:blacklist|How to blacklist a customer]]
   * [[admin:upload_cancel_report|How to Upload the daily cancel report]]   * [[admin:upload_cancel_report|How to Upload the daily cancel report]]
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   * [[admin: mid_delete | MIDs/Gateway Pause and Delete ]]   * [[admin: mid_delete | MIDs/Gateway Pause and Delete ]]
   * [[admin:create_management_report|Create weekly report for Management]]   * [[admin:create_management_report|Create weekly report for Management]]
-  * [[admin: todo_list | DCS Admin To-do List]] 
  
  
start.1768254797.txt.gz · Last modified: 2026/01/12 21:53 by 216.244.66.226

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