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talk:accept_offer [2025/06/15 18:19] 20.171.207.218 old revision restored (2025/05/26 00:03) |
talk:accept_offer [2025/06/15 18:40] (current) 20.171.207.218 old revision restored (2025/06/15 18:34) |
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You have to make customer realize that it is better to accept our offer than returning the items, by doing that we can also minimize our refund rate. | You have to make customer realize that it is better to accept our offer than returning the items, by doing that we can also minimize our refund rate. | ||
- | ==== Trial has expired and got a conversion/ | + | ==== Trial has expired and got a conversion/ |
Educate them that they will need to shoulder the shipping cost of returning the items and a $9.00 will be deducted for the restocking fee, subject to our T& | Educate them that they will need to shoulder the shipping cost of returning the items and a $9.00 will be deducted for the restocking fee, subject to our T& | ||
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==== Still in the trial period/ | ==== Still in the trial period/ | ||
- | Educate them that you are just advising to return the items to avoid be charged the full price and no amount will be refunded back to their account as the S&H charges is non-refundable. And they do need to shoulder the shipping cost to return the items, so better to keep the product/s. | + | Educate them that you are just advising to return the items to avoid be charged the full and no amount will be refunded back to their account as the S&H charges is non-refundable. And they do need to shoulder the shipping cost to return the items, so better to keep the product/s. |
**Talk Track:** //If you like to keep the products I am able to give it to you at a discounted price of $xx (1st level/2nd level), that would be a one- time charge and your subscription will be cancelled today. You can also avoid the hassle returning the items and paying for the shipping cost, you won’t find that price anywhere online.// | **Talk Track:** //If you like to keep the products I am able to give it to you at a discounted price of $xx (1st level/2nd level), that would be a one- time charge and your subscription will be cancelled today. You can also avoid the hassle returning the items and paying for the shipping cost, you won’t find that price anywhere online.// | ||