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talk:shorttrial [2025/08/14 21:42]
47.128.98.198 removed
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-====== The 14 day trial is not long enough ====== 
  
-If the trial is still ongoing, you can offer to [[howto:extend_trial|extend the trial]] by 1 week. 
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-If the trial has expired, you should empathize with the customer. 
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-**Talk Track:** //I am sorry you didn't realize that the trial started on the day you placed your order.  
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-A standard trial is 10 days but we give 14 days to help account for any shipping delays.//