This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
tips:bill_decline [2025/11/05 04:32] 216.73.216.151 old revision restored (2025/09/16 16:50) |
tips:bill_decline [2025/12/20 09:53] (current) 216.73.216.15 old revision restored (2025/12/20 08:18) |
||
|---|---|---|---|
| Line 8: | Line 8: | ||
| - Ask the customer if they have another card you can try to bill. | - Ask the customer if they have another card you can try to bill. | ||
| - | - Let the customer know you will try again in a few hours and will [[general:callbacks|get back to them]]. | + | - Let the customer know you will try again in a few hours and will [[general:managing_call_backs|get back to them]]. |
| - The customer will need to contact their bank to allow the charge to go through. | - The customer will need to contact their bank to allow the charge to go through. | ||