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tips:cannot_locate [2025/07/04 16:17] 216.73.217.3 old revision restored (2020/01/06 23:49) |
tips:cannot_locate [2025/07/04 19:48] (current) 216.73.217.3 old revision restored (2025/05/22 17:34) |
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- | If you are still unable to locate the customer, they have probably | + | If you are still unable to locate the customer, they may have called the wrong company by mistake. You can recommend the following: |
* Check your credit card statement for a company name or phone number. | * Check your credit card statement for a company name or phone number. | ||
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* Ask your bank if they can help you identify who charged your card. | * Ask your bank if they can help you identify who charged your card. | ||
+ | If the customer says they got our phone number from their bank statement, please have them email a screenshot or photo to // |