This shows you the differences between two versions of the page.
Both sides previous revision Previous revision Next revision | Previous revision | ||
tips:failed_refund [2024/09/17 15:20] 47.128.55.78 removed |
— (current) | ||
---|---|---|---|
Line 1: | Line 1: | ||
- | ====== Error message appears when issuing a refund ====== | ||
- | Sometimes a refund attempt will result in an error message similar to this: | ||
- | |||
- | {{: | ||
- | |||
- | First, verify whether the card has been cancelled or the transaction linked to an [[tips: | ||
- | |||
- | If the card is active, you should let the customer know that you will [[general: | ||
- | |||
- | If the refund continues to fail, contact management. |