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tips:failed_refund [2025/09/16 18:38] 216.73.216.115 old revision restored (2025/07/04 23:36) |
tips:failed_refund [2025/11/05 10:04] (current) 216.73.216.151 old revision restored (2025/11/05 04:53) |
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| If the card is active, you should let the customer know that you will [[general: | If the card is active, you should let the customer know that you will [[general: | ||
| - | If the refund continues to fail, ask them to contact their bank to approve the refund transaction. | + | If the refund continues to fail for more than 10 days, contact management. |
| - | + | ||
| - | If the bank has approved and it continues to fail, contact management. | + | |