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tips:hard_decline
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| - | ====== Transaction is showing Hard Decline ====== | + | t |
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| - | Sometimes when attempting to charge a customer, the transaction will fail with a **Hard Decline** message. | + | |
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| - | {{: | + | |
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| - | Usually we can resolve this by re-running the transaction through another merchant account. Do not ask the customer to notify their bank! | + | |
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| - | If you encounter this: | + | |
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| - | 1. Let the customer know you will [[general: | + | |
| - | 2. Notify management. | + | |
tips/hard_decline.txt · Last modified: 2026/08/05 03:25 by 216.73.216.146
