User Tools
tips:hard_decline
Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision | |||
|
tips:hard_decline [2025/07/04 20:11] 216.73.217.3 old revision restored (2025/06/15 21:44) |
tips:hard_decline [2025/07/04 20:12] (current) 216.73.217.3 old revision restored (2025/06/15 18:43) |
||
|---|---|---|---|
| Line 1: | Line 1: | ||
| - | ====== Transaction is showing Hard Decline ====== | + | t |
| - | + | ||
| - | Sometimes when attempting to charge a customer, the transaction will fail with a **Hard Decline** message. | + | |
| - | + | ||
| - | {{: | + | |
| - | + | ||
| - | Usually we can resolve this by re-running the transaction through another merchant account. Do not ask the customer to notify their bank! | + | |
| - | + | ||
| - | If you encounter this: | + | |
| - | + | ||
| - | 1. Let the customer know you will [[general: | + | |
| - | 2. Notify management. | + | |
tips/hard_decline.1751659914.txt.gz · Last modified: 2025/07/04 20:11 by 216.73.217.3
