Differences

This shows you the differences between two versions of the page.

--- tips:newcard [2020/02/07 19:44]
ben created
+++ — (current)
@@ Line 1: / Line 1: @@
-====== Customer has accepted offer but needs to run the charge on a different card ======
-Sometimes a customer will accept an offer but the charge will not go through, or they will request to use a different card. In this case, you can create a "dummy" order that will not ship any product in order to attempt to push the charge through.

Dial Customer Solutions Internal CS Wiki