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--- tips:no_rma [2020/02/27 20:14]
ben created
+++ — (current)
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-====== Unable to generate an RMA because order is Pending ======
-The CRM does not give the //Issue RMA// option if the order is //Pending//.
-{{:tips:norma.png|}}
-In the case that you need to issue an RMA for one of these orders, follow the [[howto:rma|normal instructions]] but use their **Order Number** in place of the RMA number.
-This will indicate to our returns team that the refund needs to be processed manually.
-**Talk Track:** //Please clearly mark your RMA number on both the inside and outside of the package. We also recommend obtaining a tracking number for the shipment. Send to://
-E Lime St.
-   Suite 2001
-   Tarpon Springs, FL, 34688
-//Refunds will be issued within 5 days of delivery at our returns center.//

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