User Tools

Site Tools


tips:no_rma

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
Next revision
Previous revision
tips:no_rma [2024/09/05 05:50]
47.128.55.113 old revision restored (2020/02/27 20:17)
— (current)
Line 1: Line 1:
-====== Unable to generate an RMA because order is Pending ====== 
  
-The CRM does not give the //Issue RMA// option if the order is //Pending// 
- 
-{{:tips:norma.png|}} 
- 
-In the case that you need to issue an RMA for one of these orders, follow the standard talk track but use their **Order Number** in place of the RMA number.  
- 
-This will indicate to our returns team that the refund needs to be processed manually. IMPORTANT: Be careful to include in your call note the exact amount that should be refunded upon return. 
- 
-**Talk Track:** //Please clearly mark your RMA number on both the inside and outside of the package. We also recommend obtaining a tracking number for the shipment. Send to:// 
- 
-   850 E Lime St.  
-   Suite 2001 
-   Tarpon Springs, FL, 34688 
- 
-//Refunds will be issued within 5 days of delivery at our returns center.// 
tips/no_rma.1725515448.txt.gz · Last modified: 2024/09/05 05:50 by 47.128.55.113