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tips:refunds
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| - | ====== Refunds ====== | ||
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| - | Customers may request a refund for unopened merchandise within 30 days of purchase. | ||
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| - | * The customer is responsible for shipping costs. | ||
| - | * There is a $9 restocking fee per item. | ||
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| - | We may also issue a full or partial refund if the customer uses [[general: | ||
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| - | ====== Offers ====== | ||
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| - | You may also issue a partial refund if a customer accepts an offer. | ||
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| - | If the customer is on the trial: Do **not** issue a refund, adjust the continuity price and use Force Bill. | ||
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| - | If the trial has ended: you can refund the remainder to the existing transactions. Always "use up" a full transaction amount before carrying over to the next. | ||
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tips/refunds.1578011262.txt.gz · Last modified: 2020/01/03 00:27 by ben
