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tips:refunds [2024/09/10 18:55]
47.128.19.9 old revision restored (2020/01/03 00:28)
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-====== Refunds ====== 
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-Customers may request a refund for unopened merchandise within 30 days of purchase.  
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-  * The customer is responsible for shipping costs. 
-  * There is a $9 restocking fee per item. 
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-We may also issue a full or partial refund if the customer uses [[general:buzzwords|buzzwords]]. 
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-====== Offers ====== 
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-You may also issue a partial refund if a customer accepts an offer.  
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-__If the customer is on the trial:__ Do **not** issue a refund, adjust the continuity price and use Force Bill. 
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-__If the trial has ended:__ you can refund the remainder to the existing transactions. Always "use up" a full transaction amount before carrying over to the next. 
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tips/refunds.1725994531.txt.gz · Last modified: 2024/09/10 18:55 by 47.128.19.9