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tips:refunds [2025/07/04 23:29] 216.73.217.3 old revision restored (2020/01/03 00:28) |
tips:refunds [2025/07/05 02:06] (current) 216.73.217.3 old revision restored (2020/01/08 19:29) |
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====== Offers ====== | ====== Offers ====== | ||
- | You may also issue a partial refund if a customer accepts an offer. | + | You may also issue a partial refund if a customer |
- | + | ||
- | __If the customer is on the trial:__ Do **not** issue a refund, adjust the continuity price and use Force Bill. | + | |
- | + | ||
- | __If the trial has ended:__ you can refund the remainder to the existing transactions. Always "use up" a full transaction amount before carrying over to the next. | + | |