User Tools
tips:refunds
Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
tips:refunds [2026/02/04 04:31] 216.73.216.182 old revision restored (2025/12/20 06:31) |
tips:refunds [2026/02/04 07:27] (current) 216.73.216.182 old revision restored (2026/02/04 04:38) |
||
|---|---|---|---|
| Line 1: | Line 1: | ||
| ====== Refunds ====== | ====== Refunds ====== | ||
| - | Customers may request a refund for unopened merchandise within 30 days of purchase. | + | Customers may request a refund for unopened merchandise within 30 days of purchase. They must follow our [[howto: |
| * The customer is responsible for shipping costs. | * The customer is responsible for shipping costs. | ||
| Line 10: | Line 10: | ||
| ====== Offers ====== | ====== Offers ====== | ||
| - | You may also issue a partial refund if a customer accepts an offer. | + | You may also issue a partial refund if a customer |
| - | + | ||
| - | __If the customer is on the trial:__ Do **not** issue a refund, adjust the continuity price and use Force Bill. | + | |
| - | + | ||
| - | __If the trial has ended:__ you can refund the remainder to the existing transactions. Always "use up" a full transaction amount before carrying over to the next. | + | |
tips/refunds.1770179492.txt.gz · Last modified: 2026/02/04 04:31 by 216.73.216.182
