Dial Customer Solutions Internal CS Wiki

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======= Add MIDs to KNK =======

1. Ordered List ItemUnordered List ItemLogin to KNK : Using Milla Meadows LLC  Account

2. Ordered List ItemOrdered List ItemClick “+” sign to add a new Gateway

3. Fill out the form like the screenshot below.

* Unchecked AMEX
  * Title : Use Descriptor/Bank Site name and then “-“ and then MID provider name. This will be on the txt file/document you get with the MID info.
  * Category : Pick the category which is the name of the MID provider. Should be on the txt file/document.
  * Gateway : Usually is “NMI” but could be another one. Check txt file/document or ask. 
  * Username / Password from txt or ask Management 
  * Checkboxes : Same as in screenshot
  * Phone # / Chargeback # : These are the same, use from txt file or from “MIDs” section in Monday.
  * Email : support@ with the domain.com for the MID being the rest.
  * URL : Use the MID domain.
  * Monthly Cap : Use info from “MIDs” in Monday.
  * Discount Rate : 10%
  * Reserve Rate : 10%
  * Transaction Fee : $00.25
  * Chargeback Fee : $35.00
  * Descriptor : From “MIDs” section in Monday
  * MID# : 123
  * Processor : Put name of MID provider from txt or “MIDs” in Monday
  * Merchant Category Code : Use from “MIDs” section in Monday

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