**Check for Held Orders** 1. Goto OMS portal with login 2. Click Orders in the left nav bar. This will take you to the orders page. {{:admin:orders.jpg|}} 3. Click Saved Filters on the right side and select "Orders Held Back" {{:admin:held.jpg|}} 4. Click Apply button {{:admin:apply.jpg|}} 5. Look at each row in the search results. On the right hand column "Status" it will tell you why orders are held: Invalid Address == Fix the address Merchant Stock == Missing Labels or No Stock (escalate this) Merchant Funds == Waiting for Payment (escalate this) Once all the results are processed, this task is completed.