====== How to check Fulfillment Shipping Holds in CRM ======

We have to check twice a week to make sure we don't have held orders in Konnektive CRM as well as in OMS.

1. Log in to Konnektive CRM

2. Click **All Reports** in the navigation bar on the left. Then select **Fulfillments Details Report.**

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3. Adjust **Start Date** and **End date** **(This Month)**

4. On **Fulfillment Status** - select **Hold** and **Pending**, then hit **GO.**

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5. At the bottom - you will see all orders that being **held** and **pending.**

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6. Notify management if you see any orders that being **held** and **pending** (if the orders are more than 2 days old)