====== How to create a new order ====== Sometimes an existing customer may want to receive a new order of one or more of our products. 1. Open the customer record in the CRM and click **Create New Order.** {{:howto:createneworder.png|}} 2. You will be prompted to select a **Campaign**. {{:howto:campaign.png|}} * Simply Restore * etc 3. Click **Start Call**. 4. Confirm the **Billing** and **Shipping** information. If the **Payment Information** is blank, you must enter the card details. 5. Under **Select Products**, adjust the **Quantity**, **Price**, and **Shipping** values as necessary. Confirm the **Grand Total**. {{:howto:select_products.png|}} 6. Scroll to the bottom and click **Process**. You must receive a //Success// for the order to be processed. If it fails, reconfirm the payment details and try again. Or, use another card.