====== Wants to speak with a manager or supervisor ======

If another agent is available, you can check to see if they are available to take over the call.

If no one is available:

**Talk Track:** //I am sorry, my manager is not available at the moment. I am happy to assist you right now though.//

If the customer continues to push:

**Talk Track:** //You can send an email to escalate@dialcustomersolutions.com. Again, the fastest way to resolve your issue is to work with me now.//