====== Why did my bank notify me that my order is potential fraud? ======

Every bank has its own methods of spotting potential fraud and we don't have access to those details.

Some possible reasons include:

- The purchase was made in an unusual location (common for online purchases).
- The charge went through at an unusual time.

Remember that the fraud alert is not saying that the charge was fraudulent - it's just warning you that it could be.


**Talk Track:** //It's very common to see these alerts with online purchases. The bank is just checking that the order is legitimate because you have not purchased from us before.//