CHECK RETURN STATUS

Even it is still not beyond the promised ETA, customer might contact to check the return status.

Here are steps to check their returns.

Warehouse #1 : FFP Fulfillment (Fulfillment.com / Fulfillment.com_V2)

Open FFP's Return tracker:

https://docs.google.com/spreadsheets/d/1vsJ9Ss2TyLZdaYaJO5Jh0vQRDcCEe6i6IbXS7QKqcGk/edit#gid=0

CTRL+F to search, you can use some information available on KNK.

• Order number
• Issued RMA
• First name Initial + Last name + City abbreviation (eg. K. Smith NM)

If no record found

• Return for refund

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