Customers may send back unopened merchandise via our RMA process within 30 days of their order.
Always make an offer to a customer to try and have them keep the product instead.
If the customer returned to sender or refused delivery:
If the customer mailed the products back without an RMA number:
If the customer mailed the products back with an RMA number:
I never ordered this
I want the shipping fees refunded
USPS disposed of the package
I never received the shipment