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old revision restored (2025/05/20 10:51)
admin:check_hold_on_crm

How to check Fulfillment Shipping Holds in CRM

We have to check twice a week to make sure we don't have held orders in Konnektive CRM as well as in OMS.

1. Log in to Konnektive CRM

2. Click All Reports in the navigation bar on the left. Then select Fulfillments Details Report.

3. Adjust Start Date and End date (This Month)

4. On Fulfillment Status - select Hold and Pending, then hit GO.

admin/check_hold_on_crm.txt · Last modified: 2025/07/04 22:33 by 216.73.217.3