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old revision restored (2025/05/20 16:42)
howto:extend_trial

How to extend a trial subscription

You may need to extend a trial subscription for a couple of reasons:

  • The customer will be sending the product back
  • There have been shipping delays

1. Open the customer record and click to the Continuity tab. Click on the Purchase name.

2. Set the Next Bill Date field to 2 weeks in the future. Click Update Purchase.

howto/extend_trial.txt · Last modified: 2025/07/04 15:36 by 216.73.217.3