old revision restored (2025/06/15 21:39)

reasons:no_upsell

Table of Contents

I don't want an upsell item
- If the package status is Pending, Pending Shipment, or Shipped
- If the package status is Hold

I don't want an upsell item

If the package status is Pending, Pending Shipment, or Shipped

It is too late to cancel the delivery. The customer must return the item via the RMA instructions and will be subject to a $9 restocking fee.

Make an offer for them to keep the product. If they accept then Forc

If the package status is Hold

Cancel Order > Uncheck what they want to keep > Refund transactions

reasons/no_upsell.txt · Last modified: 2025/07/04 17:07 by 216.73.217.3